Shipping

General

All domestic (U.S) orders are shipped via UPS Monday - Friday, excluding holidays. International orders are shipping via DHL Express. Express orders including 2nd Day and Overnight placed Monday - Friday after 10 AM Eastern Time will be processed the following business day. Express orders placed Saturday - Sunday will be processed Monday. For expedited delivery placed over the weekend or after 10 AM EST, please call store to check availability. Express orders are not available for P.O. Box addresses. 

Once your credit card is authorized, you will receive a confirmation email. Orders are processed within 2-5 business days. Once processed you will receive your order within 3-7 business days. Ulla Johnson Inc is not responsible for any lost or stolen packages to the correct shipping address. We are also happy to revise any shipping address as long as the request has been made before the order ships.

Only valid commercial and residential shipping addresses will be accepted. Orders addressed to warehouses or freight forwarders will be cancelled.

Ulla Johnson Inc is not responsible in the event of any delays in shipping or delivery due to force of nature or other uncontrollable events.

International Orders

We offer global shipping to over 200 countries around the world through our shipping partner, Global-E.

Please use the dropdown on the top right hand corner of the screen to select your shipping country. Shipping, taxs, and duties are calculated at checkout based on location. Returns are accepted for up to 30 days from delivery date. Please note International customers are responsible for return shipping costs. Any returns received after 30 days will not be accepted and returned at the customer's expense.

To track your order, see here.

Domestic Shipping Rates