Shipping

General

All orders are shipped via UPS Monday - Friday, excluding holidays. Express orders including 2nd Day and Overnight placed Monday - Friday after 12 PM Eastern Time will be processed the following business day. Express orders placed Saturday - Sunday will be processed Monday. For expedited delivery placed over the weekend or after 12 PM EST, please call store to check availability. Express orders are not available for P.O. Box addresses. 

Once your credit card is authorized, you will receive a confirmation email. Orders are processed within 2 business days. Once processed you will receive your order within 2-7 business days. Please note orders are not shipped with signature required unless the customer selects this shipping method at checkout. If signature required option is not selected, the customer should designate a reliable address for package delivery. Ulla Johnson Inc is not responsible for any lost or stolen packages shipped without signature required that note delivery confirmation to the correct shipping address. We are also happy to revise any shipping address as long as the request has been made before the order ships.

Only valid commercial and residential shipping addresses will be accepted. Orders addressed to warehouses or freight forwarders will be cancelled.

Ulla Johnson Inc is not responsible in the event of any delays in shipping or delivery due to force of nature or other uncontrollable events.

International Orders

We offer global shipping to over 200 countries around the world through our shipping partner, International Checkout, Inc.

To use the service, click the International Checkout button accessible through the Bag or Checkout page. This will direct you to the International Checkout portal. Shipping is calculated at checkout based on location. Returns are accepted for up to 30 days from delivery date. NOTE: INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR RETURN SHIPPING COSTS. Any returns received after 30 days will not be accepted and returned at the customer's expense.

For all customer service questions regarding your international order, please contact International Checkout directly at support@internationalcheckout.com.

Shipping Rates

Ground

Free

Next Day

$45.00 

2nd Day

$35.00

Ground
with signature required

$10.00

Next Day
with signature required

$55.00

2nd Day
with signature required

$45.00